Profile – Guest Service

This test measures several critical competencies that drive success in hospitality and gaming roles including Achievement Orientation, Attendance/Turnover Risk, Conscientiousness, Demonstrates Respect, Quality Orientation, and Service Orientation.

WEB APIs AND MICROSERVICES

This test measures knowledge of the design, creation, use and maintenance of web Application Programming Interfaces (APIs) and microservices. It covers local and cloud-based services, as well as APIs and microservices that are used by the public and by private...

WEB SERVICES

This test is designed for analysts, designers and developers to assess their knowledge of general Web Service concepts and methodologies. It covers SOAP, WSDL and REST, among other protocols. This test is vendor agnostic.

Profile – Healthcare Service – Clinical Roles

This test measures several critical competencies that drive success in clinical healthcare roles including Demonstrates Respect, Interpersonal Communication, Patient Centricity, Quality Orientation, Service Orientation. This test aligns to HCAHPS patient satisfaction...

Profile – Customer Service Success + Turnover Risk

This test measures several critical competencies that drive success in front line customer-facing roles, including demonstrating respect, self-management, conscientiousness, maintaining composure, service orientation, and attendance/turnover risk.