Basic Computer Literacy

This test measures ability to use basic computer skills such as Editing, Passwords, Mousing, Printing, Navigation, Typing, and Windows.

Basic Customer Service Skills Multichat

Administered to candidates in the MultiChat format, contains Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.

Bank Teller – Money Handling

This test contains questions related to working with currency, checks and other items related to duties as a bank teller. Questions include interactive exercises in cashing checks, handling deposits, spotting fraudulent items and reconciling a cash drawer.

BUSINESS WRITING CONCEPTS

This test determines understanding of standard practices for business communication and ability to create clear, effective, professional business documents. The test covers grammar and punctuation; appropriate creation and content of email messages as well as...

BUSINESS ANALYST (BA – BABOK VERSION 3 STANDARD)

This test measures the proficiency of a Business Analyst in performing common job responsibilities. These responsibilities include the identification of business or customer requirements, the translation of requirements into written specifications, and general...