by Admin | Aug 12, 2025 | Assessment
Examinees answer questions on topics such as holding and forwarding calls, taking and leaving messages, telephone etiquette as well as telephone terminology.
by Admin | Aug 12, 2025 | Assessment
Examinees are shown various price charts and asked to determine which price should be charged for different scenarios.
by Admin | Aug 12, 2025 | Assessment
Examinees answer questions on topics such as sales strategies, features vs. benefits, needs vs. desires, closing a sale as well as effective sales techniques.
by Admin | Aug 12, 2025 | Assessment
Examinees answer questions on topics such as prospecting, features and benefits, needs versus desires, sales strategy, cold call tactics and closing techniques.
by Admin | Aug 12, 2025 | Assessment
This test measures knowledge of establishing processes and utilizing tools to protect computer systems from cyber attack. It includes application security, information security, business continuity, and identity security. This test is vendor neutral.
by Admin | Aug 12, 2025 | Assessment
Examinees are given 4 minutes to correctly locate as many correct codes as possible from a list of extensions, country codes and departments.
