Profile – Customer Service Success + Turnover Risk

This test measures several critical competencies that drive success in front line customer-facing roles, including demonstrating respect, self-management, conscientiousness, maintaining composure, service orientation, and attendance/turnover risk.

Profile – Customer Service Success + Sales

This short form of the Customer Service Profile measures several critical competencies that drive success in front line customer-facing roles, including achievement orientation, conscientiousness, service orientation, and customer focus and influence.

Profile – Customer Service Success

This test measures several critical competencies that drive success in front line customer-facing roles, including demonstrating respect, self-management, conscientiousness, maintaining composure, and service orientation.

Profile – Core Abilities

This test measures fundamental cognitive competencies that are important for individual contributor roles. Specifically, this assessment focuses on following procedures; using information, basic math and reading, and reasoning; using tables, graphics and charts;...

Powerpoint 365 – Multiple Choice (30 min)

Multiple choice questions on the most commonly used Microsoft PowerPoint 365 features such as editing, file management, formatting, printing, tables & graphics, and tools & automation. Includes end-of-test feature.