Profile – Healthcare Service – Clinical Roles

This test measures several critical competencies that drive success in clinical healthcare roles including Demonstrates Respect, Interpersonal Communication, Patient Centricity, Quality Orientation, Service Orientation. This test aligns to HCAHPS patient satisfaction...

Profile – Guest Service

This test measures several critical competencies that drive success in hospitality and gaming roles including Achievement Orientation, Attendance/Turnover Risk, Conscientiousness, Demonstrates Respect, Quality Orientation, and Service Orientation.

Profile – Global Competency

This test measures several critical competencies that drive success in front line roles, including adaptability, influence, achievement orientation, self management, team orientation, conscientiousness, service orientation, maintaining composure, and candidness.

Profile – Employee Risk

This test measures several critical competencies that indicate risk taking avoidance by employees in front line roles, including conscientiousness, demonstrating respect, and candidness. As employee risk can be interpreted so broadly, it is strongly recommend that...

Profile – Employee Retention

This test measures front line candidates’ likelihood of avoiding withdrawal behaviors such as unexcused absence and turnover by assessing their conscientiousness, integration with career and organization, their perceived fit with job and...