UK Customer Service

Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.

UK Coding – Standard

Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.

UK Coding – Numbers

Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments.

UK Coding – Letters

Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.