by user | Aug 25, 2021 | Assessment
Listening to a simulated marketing call, examinees are asked to type the required information into an on-screen form.
by user | Aug 25, 2021 | Assessment
Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.
by user | Aug 25, 2021 | Assessment
Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.
by user | Aug 25, 2021 | Assessment
Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments.
by user | Aug 25, 2021 | Assessment
Examinees are asked to select the correct abbreviation from a list of names, colors, departments, cities and chemicals.