UK Shorthand – Legal (Audio)

Examinees are asked to transcribe into shorthand a legal document that is read aloud, then type the document from their shorthand notes into the computer for automatic grading.

UK Secretarial Skills

This test contains questions relating to secretarial skills such as recognizing names and faces, taking messages, and using judgment and discretion.

UK Receptionist Skills

This test contains questions relating to receptionist skills such as recognizing names and faces, taking messages and forwarding calls.

UK Office Manager Skills

Examinees are asked questions relating to managing staff, measuring employee performance and productivity, and recommending raises and promotions.

UK Maths – General

This test contains questions that measure commonly used math skills, such as addition, subtraction, multiplication, division and percentages.

UK Customer Service

Customer Service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as Customer Service techniques.

UK Coding – Standard

Examinees are asked to select the correct abbreviation from a list of extensions, departments, names, colors, cities and chemicals.

UK Coding – Numbers

Examinees are asked to select the correct button on a telephone from a list of extensions, area codes, country codes and departments.

Word 2016 – Advanced

Questions for the advanced user of Microsoft Word 2016 features such as file management, editing, formatting, printing, tables and graphics as well as tools and automation. Includes end-of-test review feature.

Typing Test

Examinees are asked to type text from a copy. Scores measure typing speed and error rate.