This test assesses the proficiency of an Apple technician in setting up, configuring, maintaining, and upgrading Apple desktops (iMac/Mac Pro\/Mac Mini) and laptops (MacBook\/MacBook Air\/MacBook Pro) running the macOS operating system on a network. It covers knowledge of Apple computer hardware, operating systems, network design, and protocols. It includes diagnosing and troubleshooting Apple computer and network problems, preventive maintenance activities, and supporting and troubleshooting Apple iPhone and iPad connectivity issues.
