Telephone Skills (Aust)

This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.

Telephone Skills

This test contains questions relating to basic telephone techniques, manners, judgment and discretion as well as message taking.

TREASURY AND CASH MANAGEMENT

This test is for measuring knowledge of collecting, handling, and using cash in a business environment. It includes cash pooling; managing liquidity via treasury functions; risk management as it relates to cash flow; and forecasting cash flow. It is specific to the...

TELEPHONY AND VoIP

This test measures the telecommunications professional’s knowledge of setting up, maintaining and troubleshooting Digital, Hybrid IP, VoIP and Wireless communication systems. It covers equipment, infrastructure and communication protocols for North American...