Call Center – Inbound Sales

Examinees answer questions on topics such as sales strategies, features vs. benefits, needs vs. desires, closing a sale as well as effective sales techniques.

CYBER SECURITY

This test measures knowledge of establishing processes and utilizing tools to protect computer systems from cyber attack. It includes application security, information security, business continuity, and identity security. This test is vendor neutral.

CRYSTAL REPORTS 9.0

クリスタル・レポート 9.0に関するIT専門家の知識と理解度を評価するテストである。