In sales organizations, poor hiring and high staff turnover can cost time, money, lost customers and lost sales. With IKM’s Sales assessments, you can avoid these costly hiring errors by conducting employment screening using pre-hire testing and examining training requirements using employee testing for pre-training and post-training evaluation.
By providing your sales team with skills, knowledge, attitude and aptitude assessments you can:
- Improve the overall performance of your sales team
- Optimize sales opportunities
- Reduce staff attrition
- Increase customer loyalty
- Improve team morale
- Eliminate the employment of potential under-performers
IKM SalesChek™
Using IKM’s leading adaptive testing methodology, you can determine:
- Sales training
- Sales ability
- Practical experience
- Productivity
- Overall strengths and weaknesses
Available for Business to Business, Business to Consumer and Sales Management.
IKM RetailSales™
Based on standards established by the National Retail Foundation (NRF) for the National Skills Standard Board (NSSB), IKM RetailSales™ allows you to determine skill levels in a broad range of areas including:
- Customer Service
- Learning Products
- Sales and Promotion
- Store Security
- Retail Teamwork
- Retail Math
With IKM’s advanced customization option, you can create call center assessments that include questions from any IKM assessment product or develop and combine your own questions.
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